Please read these terms carefully before using wbo99's online betting services. By creating an account and using our platform, you agree to be bound by these terms and conditions.
Last Updated: January 15, 2026
In these Terms and Conditions, unless the context requires otherwise, the following terms shall have the meanings set forth below:
By accessing, browsing, or using the wbo99 platform in any capacity, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming guidelines. If you do not agree with any part of these terms, you must immediately discontinue use of our Services.
These Terms and Conditions constitute a binding legal agreement between you and wbo99. We reserve the right to modify, update, or replace these terms at any time without prior notice. It is your responsibility to review these terms periodically. Your continued use of the platform following any changes constitutes acceptance of those changes. The "Last Updated" date at the top of this document indicates when these terms were last revised.
Important Notice: Online gambling carries financial risk. Only wager money you can afford to lose. If you believe you have a gambling problem, please visit our Responsible Gaming page for support resources.
To create an Account and use wbo99 Services, you must meet all of the following eligibility criteria:
You must be at least 21 years of age to register and participate in any betting or gaming activities on wbo99. We enforce strict age verification through our KYC process requiring submission of a valid Indonesian identity card (KTP - Kartu Tanda Penduduk). Users who provide false age information or attempt to circumvent age verification will have their Accounts immediately terminated, and any Funds forfeited.
wbo99 Services are intended exclusively for residents of Indonesia. You must be physically located within Indonesia when accessing our platform and placing bets. We use IP address verification and other technical measures to enforce this requirement. Users attempting to access our Services from outside Indonesia through VPN, proxy, or other location-masking technologies violate these terms and risk Account suspension.
You must have the legal capacity to enter into binding contracts under Indonesian law. You are not permitted to use wbo99 Services if you are under any legal restriction or incapacity that would prevent you from forming a valid contract.
Each individual User is permitted to maintain only one Account with wbo99. Multiple Accounts registered by the same person, household, IP address, or payment method are strictly prohibited. We employ sophisticated fraud detection systems to identify duplicate Accounts. If multiple Accounts are detected, all associated Accounts will be suspended, and Funds may be forfeited.
To create an Account, you must provide accurate, complete, and current information including your full legal name (as it appears on your KTP), date of birth, email address, mobile phone number, and residential address. You must not use false names, aliases, or impersonate any other person. All information provided during registration is subject to verification through our KYC procedures.
Before you can make withdrawals or in some cases before placing bets, you must complete our KYC verification process by submitting clear, legible copies or photographs of your Indonesian KTP. The document must be valid (not expired), and the photograph must show all four corners of the document without obstruction. We may request additional documentation if needed to verify your identity, address, or payment methods. Verification typically completes within 1-4 business hours during weekdays, but may take longer during peak periods or if additional documentation is required.
You are solely responsible for maintaining the confidentiality of your Account username, password, and any other security credentials. You must not share your login details with any third party. You agree to notify wbo99 immediately if you become aware of any unauthorized use of your Account or any security breach. wbo99 will not be liable for any loss or damage arising from your failure to protect your Account credentials. You are responsible for all activities that occur under your Account, whether authorized by you or not.
wbo99 reserves the right to suspend, restrict, or terminate your Account at any time, with or without notice, if we believe you have violated these Terms and Conditions, engaged in fraudulent activity, or if required by law. Grounds for Account termination include but are not limited to: providing false information, underage gambling, money laundering, bonus abuse, use of automated betting software, collusion with other players, chargebacks or payment disputes, abusive behavior toward staff, or opening multiple Accounts. Upon termination, any remaining Funds in your Account (excluding bonus credits) will be returned to you after deduction of any applicable fees or amounts owed to wbo99.
wbo99 accepts deposits via major Indonesian banks including BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon, as well as e-wallet services including OVO, DANA, GoPay, and ShopeePay. All payment methods must be registered in your own legal name matching your KTP. Third-party deposits (payments from accounts not in your name) are strictly prohibited and will be rejected.
Minimum and maximum deposit amounts vary by payment method and are clearly displayed during the deposit process. Most bank transfers are processed instantly, while e-wallet deposits are typically credited within seconds. You are responsible for any transaction fees charged by your bank or payment provider. wbo99 does not charge fees for deposits. All deposits are final and non-refundable except in cases of processing error or Account closure.
All transactions on wbo99 are conducted in Indonesian Rupiah (IDR). If you deposit using a payment method in a different currency, your bank or payment provider will apply their standard exchange rate and may charge currency conversion fees.
Payment Processing Note: Deposit processing times are estimates based on typical bank and payment provider speeds. During banking system maintenance, holidays, or technical issues, processing may be delayed. Bank transfers initiated outside of banking hours may not be credited until the next business day.
Before your first withdrawal, you must complete KYC verification and meet any applicable wagering requirements. Withdrawals can only be made to bank accounts or e-wallet accounts registered in your own name. The withdrawal destination must match the name on your verified KTP. You may be required to withdraw using the same payment method used for deposits, as part of anti-money laundering compliance.
Withdrawal requests are typically processed within 1-24 hours for fully verified Accounts. First-time withdrawals may take longer due to additional security checks. Gold tier loyalty members benefit from express withdrawal processing (1-4 hours). Withdrawals requested outside of Indonesian banking hours (typically 09:00-16:00 WIB Monday-Friday) may not be processed until the next business day.
Minimum and maximum withdrawal amounts vary by payment method and Account status. Higher withdrawal limits are available for verified Accounts and loyalty program members. We reserve the right to split large withdrawals into multiple installments for security and operational reasons.
wbo99 does not charge fees for standard withdrawals. However, your bank or e-wallet provider may charge receiving fees, particularly for inter-bank transfers. Expedited withdrawal services, if available, may incur additional fees as clearly disclosed at the time of request.
wbo99 offers various bonuses and promotions including welcome bonuses, deposit bonuses, cashback offers, free spins, and loyalty rewards. All bonuses are subject to specific terms and conditions including wagering requirements, eligible games, maximum bet limits, and expiration dates. These terms are clearly displayed on the promotion page and must be read carefully before opting in to any bonus.
Most bonuses carry wagering requirements, meaning you must wager the bonus amount (or bonus plus deposit) a specified number of times before you can withdraw winnings derived from the bonus. For example, a bonus with 30x wagering on a Rp 100,000 bonus requires Rp 3,000,000 in total wagers before withdrawal. Different games contribute differently toward wagering requirements: slots typically contribute 100%, while table games may contribute 10-20% or be excluded entirely.
wbo99 operates promotions in good faith for entertainment purposes. Bonus abuse—including but not limited to opening multiple Accounts to claim bonuses multiple times, low-risk betting strategies designed to convert bonuses with minimal risk, or coordinated betting patterns across multiple Accounts—is strictly prohibited. We employ fraud detection systems to identify abusive patterns. Users found engaging in bonus abuse will have their bonuses forfeited, winnings voided, and Accounts terminated.
Bonuses and any associated winnings may be forfeited if you attempt to withdraw before meeting wagering requirements, violate maximum bet limits while wagering a bonus, play excluded games with bonus funds, or violate any other bonus term. You may request to forfeit a bonus at any time by contacting customer support, which will remove the bonus and any associated winnings but restore your original deposit balance.
All bets placed on wbo99 are final once confirmed. You are responsible for ensuring your bets are placed correctly before confirmation. We do not accept bet cancellations or amendments after confirmation except in cases of obvious platform error. If a game, match, or event is canceled, postponed, or voided, bets will be settled according to the specific rules for that game type and market. For sports betting, if a match is not completed within 48 hours of the originally scheduled start time, all bets on that match will typically be voided unless otherwise stated in the specific sport rules.
For football (bandar bola) and other sports betting markets, all bets are settled based on the official result as declared by the governing sports body. Settlement is based on the result at the end of regular time including injury time, unless otherwise specified. Extra time, penalty shootouts, and other post-match procedures do not count for settlement unless explicitly stated in the market name. Asian handicap, over/under, and other specialized markets follow standard industry settlement rules. Detailed rules for each sport and market type are available in our Help section.
All casino games including slots, table games, and live dealer games are governed by the rules published by the game provider. Game RTP (Return to Player) percentages, where available, are displayed in game information and represent statistical averages over millions of game rounds. They do not predict individual session results. Live dealer games are recorded and can be reviewed in case of disputes. If technical malfunctions occur during a game, the game round will be voided, and bets refunded.
For togel (lottery) games, results are based on official draw results from the specified lottery authority. Draw times and result publication schedules are displayed on each lottery page. For sabung ayam (cockfighting), results are determined by the official arena decision as broadcast in the live stream. Disputes regarding match outcomes must be raised immediately via live chat.
The following betting practices are strictly prohibited: use of automated betting software, bots, or scripts; exploiting software bugs or platform errors; coordinating bets with other players to guarantee profit (collusion); arbitrage betting across multiple platforms; and any other practice that wbo99 determines in its sole discretion to be abusive or contrary to the spirit of fair gaming. Violation of these rules will result in bet voidance, Funds forfeiture, and Account termination.
wbo99 is committed to promoting responsible gambling practices and protecting vulnerable players. We provide comprehensive responsible gaming tools including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion options. For complete information about our responsible gaming commitment and the tools available to you, please visit our dedicated Responsible Gaming page.
You acknowledge that online gambling can be addictive and commit to gambling only for entertainment purposes with money you can afford to lose. If you feel your gambling is becoming problematic, we strongly encourage you to use our responsible gaming tools or seek professional help. Resources are available through our customer support team 24/7.
wbo99 respects your privacy and is committed to protecting your personal information. We collect, process, and store your data in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.
We implement industry-standard security measures including 256-bit SSL encryption to protect your data during transmission and storage. However, no internet-based service can be 100% secure, and you acknowledge that you provide information to us at your own risk.
All content on the wbo99 platform including but not limited to text, graphics, logos, images, software, and audio/video materials is the property of wbo99 or our licensors and is protected by Indonesian and international copyright and trademark laws. You may not copy, reproduce, distribute, modify, or create derivative works from any content on our platform without express written permission from wbo99.
The wbo99 name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of wbo99. You may not use these trademarks without our prior written permission. Game content, including game names, graphics, and software, are the property of their respective providers and are used by wbo99 under license.
To the fullest extent permitted by applicable law, wbo99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
Our total liability to you for all claims arising from or related to these Terms or your use of our Services shall not exceed the amount of Funds currently in your Account or the amount you deposited in the previous 30 days, whichever is lower.
If you have a complaint or dispute with wbo99, you agree to first attempt to resolve it informally by contacting our customer support team via live chat, email at [email protected], or WhatsApp. Our support team will investigate your complaint and attempt to resolve it fairly and promptly. Most disputes are resolved within 48 hours.
If informal resolution is unsuccessful, you agree that any legal dispute arising from these Terms or your use of wbo99 Services shall be governed by the laws of Indonesia and subject to the exclusive jurisdiction of Indonesian courts. Both parties agree to submit to the personal jurisdiction of these courts.
wbo99 shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, government actions, internet service provider failures, power outages, or technical failures of third-party services including payment processors or game providers.
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.
wbo99 reserves the right to modify these Terms and Conditions at any time. When we make material changes, we will update the "Last Updated" date at the top of this document and may notify you via email or a prominent notice on our platform. Your continued use of wbo99 Services after any such changes constitutes your acceptance of the new Terms and Conditions. If you do not agree with any modifications, you must stop using our Services immediately.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of wbo99 Services, please contact us through one of the following channels:
Our customer support team is trained to handle all inquiries professionally and will respond as quickly as possible. For urgent matters, we recommend using live chat for the fastest response.
By creating an Account and using wbo99 Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. You also acknowledge that you meet all eligibility requirements, including being at least 21 years of age and a resident of Indonesia. You understand that gambling carries financial risk and agree to gamble responsibly.
If you do not agree with any part of these Terms and Conditions, you must not use wbo99 Services. Your continued use of our platform constitutes ongoing acceptance of these terms as they may be amended from time to time.
Strict KYC processes ensure all players meet the legal age requirement of 21 years or older to participate in online betting activities.
Bank-grade 256-bit SSL encryption protects all deposits, withdrawals, and personal information throughout your gaming experience.
Clear, comprehensive terms with no hidden conditions. All rules, bonus requirements, and policies are disclosed upfront for your protection.
Indonesian-speaking support team available around the clock to answer questions and resolve any issues regarding these terms.
Explore our other policy pages or get answers to frequently asked questions